Kiến Thức Cơ Bản về Phân Tích Nghiệp Vụ

Course Overview

This course provides everything you need to get started in your career in business analysis.

Our courses focus on how analysis is performed in the real world, and they're full of examples, case studies and lessons learned from actual Business Analysts on the job.

This is a perfect first course in any business analysis curriculum.

Syllabus

1. Business Analysis

• Overview of Business Analysis
• Overview of Requirements
• Role of the Business Analyst

2. Stakeholders

• Who are they? And why do they matter?
• The most common stakeholders: The project team, management, and the front line
• Handling Stakeholder Conflicts

3. Life Cycles

• Systems Development Life Cycles
• Project Life Cycles
• Product Life Cycles
• Requirement Life Cycles
• Seventh Morning's Requirements Development Life Cycle

4. Forming Requirements

• Overview of Requirements
• Attributes of Good Requirements
• Types of Requirements
• Requirement Sources
• Gathering Requirements from Stakeholders
• Common Requirements Documents

5. Transforming Requirements

• Stakeholder Needs Analysis
• Decomposition Analysis
• Additive/Subtractive Analysis
• Gap Analysis
• Notations (UML & BPMN)
• Flowcharts
• Swim Lane Flowcharts
• Entity-Relationship Diagrams
• State-Transition Diagrams
• Data Flow Diagrams
• Use Case Modeling
• Business Process Modeling

6. Finalizing Requirements

• Presenting – 10 Tips
• Presenting Requirements
• Socializing Requirements and Gaining Acceptance
• Prioritizing Requirements

7. Managing Requirements Assets

• Change Control
• Requirements Tools

8. Scenario