Six Sigma Cốt Lõi cho Tư vấn Quản lý

What is the aim of this course?

Consulting firms are hired very often to help optimize processes and improve the quality of the products delivered. One of the frameworks used is the so-called Six Sigma which tries to find the root cause of problems using simple statistical analysis. In this course, I will show you the essential things that you should know about Six Sigma that may come in handy during consulting projects.

In the course you will learn the following things:

1. What is Six Sigma

2. How to define the problem you want to solve

3. How to identify the things causing the problem

4. How to conduct in Excel analysis of data related to Six Sigma projects

5. How to find and manage potential improvements

This course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail, FMCG, SMG, B2B, and services sectors that I worked for. I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion in additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that my courses on Udemy were already taken by more than 224 000 students including people working in EY, McKinsey, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others.

I teach through case studies, so you will have a lot of lectures showing examples of analyses, and tools that we use. To every lecture, you will find attached the Excel files as well as additional presentations, and materials shown in the lectures. Therefore, as a part of this course, you will also get a library of ready-made analyses that can, with certain modifications, be applied by you or your team in your work.

Why have I decided to create this course?

Tools and approaches used in Six Sigma can be extremely useful during certain consulting projects. Most books and courses will flood you with tons of methods that you can use. This may lead to huge frustration during consulting projects as you will have problems with choosing the right method or tool. Therefore, I have decided to create this course that will help students understand or refresh the essential concepts and tools that they need during consulting projects, devoted to using Six Sigma to improve processes. The course will give you the knowledge and insight into real-life case studies that will make your life during a consulting project much easier. Thanks to this course, you will know what and how to do during consulting projects. You will master how to analyze data and draw conclusions from the analyses.

To sum it up, I believe that if you want to become a world-class Management Consultant or Business Analyst you have to have a good understanding of essential Six Sigma tools. That is why, I highly recommend this course to Management Consultants or Business Analysts, especially those that did not finish Math or Physics. The course will help you become an expert in process improvement on the level of McKinsey, BCG, Bain, and other top consulting firms.

In what way will you benefit from this course?

The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve the speed with which you understand, and analyze businesses. There is little theory – mainly examples, a lot of tips from my own experience as well as other notable examples worth mentioning. Our intention is that thanks to the course you will learn:

1. What is Six Sigma

2. How to define the problem you want to solve

3. How to identify the things causing the problem

4. How to conduct in Excel analysis of data related to Six Sigma projects

5. How to find and manage potential improvements

You can also ask me any question either through the discussion field or by messaging me directly.

How is the course organized?

The course is divided currently into the following sections:

• Introduction. We begin with a little introduction to the course as well as some general info on how the course is organized

• Essential Concepts in Six Sigma. Let’s start with the essential things around Six Sigma. We will discuss what Six Sigma is and we will briefly discuss the most often-used framework – DMAIC.

• Define Stage. In this section, we will discuss what you will have to do during the Define stage. We will discuss tools and frameworks used during this stage. You will learn things like SIPOC, the voice of the customer, CTQ, Fishbone Diagram, Issue tree, and 5 Why.

• Measure Stage. In this section, we will discuss what you will have to do during the Measure stage. We will discuss tools and frameworks used during this stage.

• Analyze Stage. The analysis phase turns raw data into conclusions. It is important to choose the right analytical techniques. Based on analyses we will be able to improve processes. In this section, we will see how this can be done in practice. You will learn things like correlation, regression analysis, comparison of averages, random variables, and normal distribution.

• Improve Stage. One of the most interesting stages is the improvement stage. You know what the problem is, so now you have to come up with potential solutions and test them. In this section, we will discuss what you can do to improve the situation based on previous analysis.

• Control Stage. Once you have improved certain KPIs. It’s a good idea to make sure that the progress you have made is not wasted. Therefore, you need to implement some control mechanisms. In this section, we will see how this can be achieved.

• Case Study in Six Sigma. In the last section, we will try to apply the techniques we have discussed to improve the situation in a clinic.

You will also be able to download many additional resources

1. Useful frameworks and techniques

2. Analyses shown in the course

3. Additional resources

4. Links to additional presentations, articles, and movies

5. Links to books worth reading

At the end of my course, students will be able to…

• How to conduct fast and efficiently analyses during Six Sigma projects

• What is Six Sigma

• How to define the problem you want to solve

• What are SIPOC, CTQ, and the voice of customers

• How to use Fishbone Diagram

• How to identify the things causing the problem

• How to conduct analysis of data in Excel

• Essential Linear Regression in Excel

• How to find and manage potential improvements

• What is Random Variable and Normal Distribution

Who should take this course? Who should not?

• Management Consultants and Business Analysts

• Managers

• Financial Controllers

• Investment Analysts

• Startup Founders

• Project Managers

• Managers responsible for Acquisitions and Mergers

What will students need to know or do before starting this course?

• Basic or intermediate Excel

• Basic knowledge of economics

• Basic or intermediate knowledge of finance & accounting