Thành Thạo 7 Công Cụ Cải Tiến Chất Lượng Cơ Bản (Có Chứng Nhận)

Note: Students who complete this course can apply for the certification exam by Quality Gurus Inc. and achieve the Verified Certification from Quality Gurus Inc. It is optional, and there is no separate fee for it. Quality Gurus Inc. is the Authorized Training Partner (ATP # 6034) of the Project Management Institute (PMI®) and the official Recertification Partner of the Society for Human Resource Management (SHRM®)

The verified certification from Quality Gurus Inc. provides you with 3.0 pre-approved PMI PDUs and 3.0 SHRM PDCs at no additional cost to you.

This course is accredited by The CPD Group (UK). You are eligible to claim 3.0 CPDs for this course (Accreditation# 1016195)

In this course, you will learn the theory behind these seven quality tools and will also learn how to take their power to the next level using current computing power.

During the post-war industrial revolution, Kaoru Ishikawa proposed seven basic quality tools to improve quality. These seven tools were the backbone of quality improvement in Japan. All workers, supervisors, and managers were taught these seven tools to solve problems and improve quality.

These tools were initially introduced in the 1970s. They are still relevant even after more than 50 years. We can use the power of computers and Microsoft Excel today to solve complex problems. Many organizations today might not be collecting data using manual check sheets (one of the tools in this list), but the equivalent of that could be a pivot table in Excel.

The seven quality tools covered in this course include:

1. Cause and effect diagram

2. Check sheet

3. Control chart

4. Histogram

5. Pareto chart

6. Scatter diagram

7. Flow Chart

   
   

You will also learn about Run Chart and Stratification. Different sources list the seventh tool differently.

Case Studies:

Ultimately, I will present two case studies to understand how we use these tools in different situations.

The first case study concerns an organization that found a high repair rate for a painting job. This led to a rework of the paintwork and a waste of time and effort in correcting it.

The second case study is related to using Control Charts to achieve the required product dimensions.