Quy trình Kinh doanh Mô hình hóa và Ký hiệu (BPMN 2.0) với Bizagi

Welcome to a pivotal step in your career. If you want to stand out in process improvement, operations, and business analysis, BPMN 2.0 is one of the most valuable skills you can add to your toolkit—because it lets you document, communicate, and improve processes using a global standard.

This course is not a collection of random tutorials. It’s a structured, end-to-end learning path designed to take you from zero to confident, practical execution in BPMN 2.0 using Bizagi.

I’m Carlos Martínez (MBA, INCAE; Ph.D. in Management, University of St. Gallen). I’m also co-author of 25+ teaching cases (some included in Harvard and Michigan case databases). Over the past years, I’ve created 60+ online courses across finance, operations, and analytics—many of them bestsellers. My focus is simple: practical skills you can apply at work.

What you’ll learn in this course

1) BPMN 2.0 from the ground up (with a real methodology)
You’ll learn how BPMN works, what each element means, and—most importantly—how to use it correctly so your diagrams are clear, professional, and useful.

2) Bizagi (hands-on, step-by-step)
You won’t just “watch.” You’ll practice with guided tasks and walkthroughs that teach you how to model processes in Bizagi with confidence.

3) Realistic scenarios and practical exercises
You’ll work with examples that simulate real business situations, so you can apply your skills in operations, services, manufacturing, or any functional area.

4) AI integration (ChatGPT + AI-based role plays)
You’ll learn how to use AI to accelerate and enrich your work:

• Generate process ideas and draft models for your industry

• Turn diagrams into clear, structured narratives

• Use ChatGPT as a “BPMN consultant” to clarify doubts

• Learn through AI-based role plays and different process scenarios (a modern, practical learning layer)

No prior experience is required—just the willingness to learn and apply.

What you get

• High-quality video lectures

• Practical walkthroughs and guided tasks

• Supporting resources (PDFs and task solutions)

• Q&A support

• 30-day money-back guarantee

If you’re ready to build a highly valuable, career-boosting skill—and learn it properly—enroll today and I’ll see you in the first class.

What students are saying

Tanny C.: “Contained detailed walk-throughs… liked the AI-based role plays and processes under various scenarios. A great course.”

Vanessa L.: “The instructor explains the concepts clearly and provides examples that make it easy to apply the knowledge. Highly recommended.”

Tobias S.: “Great course!”