Chứng nhận Huấn luyện viên Kỹ năng Mềm (Gói 6 khóa học trong 1)

*Top-Rated Udemy Instructor with 1,000,000 Students + Earn an Official Life Coach Certification*

6-courses-in-1! Complete Soft Skills Life Coach Certification!

Most people’s education and job training is focused on hard skills, or technical knowledge or skills. But the truth is that SOFT SKILLS – which are an individual’s characteristics or approach in the workplace, are actually the strongest predictor of job performance, career advancement, and most importantly, satisfaction and fulfillment.

Many job postings seek someone who is a good communicator, creative problem solver, and team player – all of which are soft skills. But where do people learn these skills?

Here! You’ve come to the right place.

In this complete Soft Skills Coach Certification course, you’ll receive 6 complete training programs on 6 of the most important soft skills – which you can use to advance your own career or as a soft skills coach working with clients or within your organization. The 6 soft skills covered in this course are:

1. Emotional Intelligence

2. Communication for Difficult Conversations

3. Public Speaking and Presenting

4. Creativity, Design Thinking and Innovation

5. Conflict Management

6. Growth Mindset for Leaders

By the end of this course, you will:

• Feel confident communicating your ideas and needs

• Feel comfortable handling difficult conversations or coworkers

• Have the soft skills to pivot and get ahead in a changing marketplace

• Have the mindset and skills to grow into a leadership position

Below you will learn more about each of the 6 soft skills sections of this course:

1) Emotional Intelligence in the Workplace

Emotional Intelligence to control emotions, prevent conflict, reduce stress, communicate effectively, & manage staff

High levels of EQ in the workplace creates more rewarding, collaborative, and satisfying workplace relationships, which, in turn, leads to reduced stress and anxiety and greater productivity.

You’ll learn how to:

• Identify non-verbal communication and body language that tells you what someone else is feeling

• Establish rapport and connect to others, allowing you to take on a position of influence and authority and be truly supportive

• Develop healthy empathy so that you can truly understand another person’s perspective, while at the same time not being negatively impacted by their emotional state

• Listen and communicate effectively using proven reflective listening techniques and simple, powerful communication skills

2) Manager’s Guide to Difficult Conversations

Communication Techniques & Scripts for Handling Difficult Conversations, Conflict Management & Managing Emotions

Approaching difficult conversations without clear goals and effective communication strategies can make matters even worse by eroding trust and damaging relationships.

Whether you’re the CEO, manager, supervisor, team lead, or you work in human resources, it is your responsibility to be the example for how to approach difficult conversations.

The good news is that there are PROVEN TOOLS AND STRATEGIES for handling these situations. Plus, when you prove that you can handle difficult situations with ease and grace it will earn you respect, trust, and adoration from those you work with, improving your relationships as well as the overall atmosphere and productivity of your organization.

3) Public Speaking and Presenting at Work

Master professional presentation skills, develop confidence, command the room, facilitate meetings & design your speech

Public speaking in the workplace is a common requirement for managers and leadership. However, employees can also find themselves asked to present at meetings, facilitate groups or training, or deliver sales pitches.

Whether your goal is to inform, persuade, entertain, or train, there are core communication strategies and presentation techniques that will ensure you give a professional presentation that engages your audience and achieves your desired outcomes.

4) Creativity, Design Thinking, and Innovation for Business

Creativity that Create an Innovative Corporate Culture Using Design Thinking & Problem Solving for the Workplace

In this course, you’ll explore why creativity and innovation are more important for businesses today than ever before.

You’ll learn best practices for unleashing your creative team’s potential by bringing together diverse perspectives and creating an environment that embraces risk taking and removes fear of failure.

You’ll learn what “thinking outside-of-the-box” really means and how to overcome the mental traps that hold back individuals and organizations.

You’ll learn how to apply a powerful creative-problem-solving technique called DESIGN THINKING to your business.

The design thinking process will provide a blueprint for creating innovative products and services by helping your team Understand the needs and problems faced by your customers and clarify the true problems holding back your business

5) Conflict Management in the Workplace

Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques

Not all conflict is inherently bad—in fact it can be both healthy and beneficial. When an effective system for managing differences of opinion is put into place, conflicts can be the source of tremendous growth and creativity. When the corporate environment is one of trust and openness, individuals see disagreements as an opportunity to find common ground and conflicts as a source of creative solutions.

Since conflict is a normal part of business life, it is essential to develop the skills to be able to prevent and manage it. The best way to manage conflicts is to stay ahead of it by being prepared, having a clear process for handling conflict, and providing employees with the tools and skills needed to deal with conflict.

6) Growth Mindset for Leadership and Organizations

Become a great leader, unlock employee potential & inspire a creative corporate culture by embracing a growth mindset

It’s not a person’s talent that makes them successful—it’s the belief that they can IMPROVE—and then the action they take to do so. What the most successful leaders have that others don’t is a GROWTH MINDSET.

They believe they, and everyone they work with, are capable of improving.

This course was created to help you identify the differences between a fixed mindset leader and a growth mindset leader so that you can become the latter.

you’ll learn how growth mindset organizations operate differently, why they outperform and outlast fixed mindset organizations, and how you can take make these changes in your organization.

Students who complete this course will receive an official life coach CERTIFICATION from Transformation Academy. This course is also accredited by internationally recognized Continuing Professional Development Standards Agency (Provider No: 50134), and CPD or CEU credits are available upon request.

THIS COURSE IS PART OF OUR MASTER BUSINESS COACH CERTIFICATION (ALONG WITH OUR PRODUCTIVITY COACH, SOFT SKILLS COACH, EMPLOYEE PERFORMANCE COACH, CAREER COACH and SALES COACH CERTIFICATIONS).

We are top Udemy instructors in the personal development and Life Coach certification category. Our courses have been taken by over 1,000,000 happy students from 200 countries.

We have a thriving community for life coaches in the course and we are actively involved and answer questions within 24h.

The course also has a thriving Facebook networking group for life coaches.