Cách Xây Dựng Sự Kiên Cường Cảm Xúc Để Quản Lý Căng Thẳng

All of us work in a business environment that is constantly changing, is intense and is unrelenting.  This can lead to high levels of anxiety at times.

Your resilience refers to your ability to cope and adapt to crises or stressful situations.  Emotional resilience refers to how you use your emotions to develop your capability to manage stress and manage your resilience. 

More resilient managers are able to accept life changes and adapt to adversity without lasting difficulties without anxiety, while less resilient managers have a much harder time with stress and change. 

Emotions are not about being soft and fluffy, they are vital in help you to make hard, direct management decisions.  Emotional resilience can mean managing the emotions that you yourself experience or managing the emotions of those around you.  Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improve team relations. 

Effective emotional resilience is a core component of emotional intelligence and can help with the application of emotional intelligence in the workplace to avoid burnout.

In this personal development course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you make better decisions and become more effective at managing stress.  You'll receive all the information you need.  You will be coached using loads of practical hints that you can use straight away. 

The course is made up of a series of lectures, quizzes and a series of interactive practical activities that involve some engagement with other people and some reflection. 

For example, by completing the Moods, Environments, Situations practical activity you will be able to identify what can help you and what can hinder you in your daily routines.  A better awareness of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

Once you are aware of the types of moods, environments and situations that trigger these responses, you can begin to prepare new responses to gain more of what helps and less of what hinders.

By completing this course, you will be able to

• Explore emotional resilience and its place within a business environment

• Recognise stress; its impact, symptoms and causes

• Assess and develop your own personal resilience and stress management

• Evaluate ways to develop resilience within the hearts and minds of your team and your organisation

There are SIX practical activities included within the course that are designed to help you to develop your resilience and to manage stress. 

These are:

• Moods, Environments, Situations

• Assess your Stress Management

• Assess your Flexibility

• Recognising Stressful Situations

• How your Work with Optimism

• Learning Review

The Learning Review is a vital (often over-looked) part of the course encouraging you to consider how you are going to apply your learning.

The course material makes up a one to two day workshop on emotional intelligence and stress management, so is equivalent to 8 -12 hour's training.

PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Emotional resilience and stress management cannot be developed by learning some techniques through watching a few video lectures.  The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  I'm afraid that you won't get the best from the course unless you are prepared to do this.

The course is being continually refined and updated to ensure it remains current and relevant.  Feedback is always welcome. 

The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos are High Definition recorded in 1080p.

All videos have grammatically correct English captions.

Includes an interactive Role Play exercise.

Latest update - March 2026