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This course is designed to help develop and strengthen communication skills for aspiring and new managers, supervisors, business owners, leaders, and anyone else who manages a team.

Effective communication is above all skilful communication; and so in this course you will be introduced to the key areas you need to focus on and become proficient in, in order to develop and fine tune ‘communication mastery.’

What you will learn and what is included:

1. over 40 evidence-based communication-related learnings and best-practices are included in this course, each designed to strengthen your ability to communicate with confidence and influence.

2. examples, exercises, role plays, guidelines, step-by-step instructions, and a downloadable course workbook.

3. the main body of the course consists of 8 sections, and each section includes: a section exercise, a section tip, plus a quiz for fun and to check your understanding of the section content.

The following are some of the benefits you will enjoy when you implement the course teachings:

• Appreciate the importance of effective communication

• Benefit from understanding personality styles, yours and that of your team and others you interact with

• Better relate to others by practising versatility and adaptability

• Implement effective questioning techniques

• Enjoy stronger employee engagement, motivation, and performance

• Better able to guide your team through workplace changes

• Follow guidelines for constructive feedback skills

• Quality goal alignment of team and organizational goals

• Build strong professional relationships

• Better able to foster a team culture of innovation and creativity

• Enhanced customer relations

• Less conflict and better able to diffuse conflict when it does occur

• Less misunderstanding

• Less wasted time having to address issues

• Enhanced decision-making

• Feel empowered and confident

• Be a great manager!!!

As mentioned above, this is an ‘introductory’ level course that addresses numerous communication skills. These are in themselves stand-alone courses. After completing this course, if you identify and wish to further develop a particular communication based skill you could enrol in an advanced course that focuses exclusively on your chosen topic.

To a large extent, your success as a manager will depend on your communication skills. . the good news is that effective communication is a skill that can be learned, and this course is an excellent introduction to these skills.

Who should attend?

This course is for you if you are new to management or aspiring to a management position. It is also suitable if you have been in a management position for some time and wish to become more impactful when communicating.

Enrol now in “Essential Communication Skills for First-time Managers”. You will gain immediate access with  peace of mind knowing that Udemy offers a 30 day ‘no questions asked’ money-back guarantee.