Six Sigma Green Belt: Chuyên gia Phân tích Kano (Được công nhận)

CERTIFIED KANO ANALYSIS SPECIALIST (ACCREDITED) | Earn Accredited Kano Analysis Specialist Certification | 1 official PDU | CPD | CEU

NOTE: Students who complete this Kano Analysis Specialist Certification course are offered the opportunity to apply for an optional Kano Analysis Specialist Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Kano Analysis Specialist Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 193+ countries across various industries.

INDUSTRY RECOGNIZED ACCREDITED KANO ANALYSIS SPECIALIST CERTIFICATION:

1. Authorized Training Partner - PMI®: AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc.

2. CPD Accredited Training & Certification: This Kano Analysis Training Program and the Kano Analysis Specialist Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: AO29014-09).

3. Recognized as a "Provider of Choice" by SHRM: AIGPE™ is also recognized as a "Provider of Choice" (Recertification Partner) of the world's largest society for Human Resources called the Society for Human Resource Management (SHRM).

4. Earn PDUs/PDCs/CPDs/CEUs: Due to the above accreditations and associations, after completing this course and passing the certification exam, you receive a globally recognized certification in which 1.0 official PDUs/PDCs/CPDs/CEUs are granted (at no extra cost).

With increasing competition and constantly changing customer requirements, it has become exceedingly important to learn the art and science of prioritizing the most important needs and requirements of your customers. Kano Analysis is a unique tool that has a structured approach to understand these customer requirements, translates those needs/requirements into specific categories and prioritizes them.  

This tool is extensively used by Six Sigma Green Belts and Black Belts in their Lean Six Sigma projects. The Kano Analysis is most effective in the Define Phase of any Six Sigma Green Belt or a Six Sigma Black Belt project. In the Define Phase, the Green Belt or the Black Belt looks for pain areas of the business process. When Kano Analysis is used, it helps understand customer requirements and provides a laser sharp focus on only those requirements that your customer's care about. This tool can also be used as a standalone tool that is independent of a Six Sigma project.

If You want to THRIVE in Today's Competitive Environment, You must Make Your Customers Your Raving Fans. This is only possible when You Focus and Deliver exactly What Your Customer Wants. Kano Analysis is the Only Tool that helps You Identify What Your Customers Exactly Want.

In this course, you will learn:

• What is Kano Analysis?

• What are the different types of Customer Requirements?

• How to build the Kano Analysis Grid?

• How to create and administer the Kano Questionnaire?

• How to use the Kano Evaluation Table?

• How to Systematically Prioritize the Identified Requirements?

• What are the advantages and disadvantages of using the Kano Analysis?

The Course is designed to teach you how to construct the Kano Analysis in 7 Easy Steps. It also provides a working case study that evolves at each step of your journey in this course. The course aims to provide you an immersive training experience that not only teaches you the theoretical concepts but also helps you learn to apply them in real-world scenarios. 

What are you waiting for? Enroll today, become a Kano Analysis Specialist and turn your Customers into Your Raving Fans for a life-time.