Dự án Tự động hóa 2: Thu thập yêu cầu

Many RPA/Automation courses focus on the technical - how to build actual bots or automated solutions. This series of courses focuses on how to manage this work - a vital skill often lacking in businesses today.

In this course, you are going to learn how to gather the business and process requirements required to define, design and deploy an RPA/Automated solution to your process(es). We will look at the process to follow, including creating your template, engaging with key stakeholders and sorting the submissions. We will look at best practice so you understand what good quality requirements look like. We will also run through a scenario example so you can see practically how to do this, but also feel confident to build out your own along the way.

In this course, we will cover:

- What is RPA, a process and requirements?

- Business requirements vs. Process requirements.

- How to sort your requirements using the MoSCoW method.

- How to create business requirements and process requirements documents.

- How to gather, sort and perfect your requirements to ensure the right solution is delivered.

At the end of this course, you will have full confidence to gather your business and process requirements to ensure you deliver an RPA solution to your process which will satisfy you, the team that delivers it and the wider business alike. This is a step so often missed by businesses, and leads to many problems further down the line within an RPA project. Avoid these problems altogether by enrolling on this course and getting those skills, today.