Khai phá Quy trình & Trí tuệ Quy trình

PROCESS INTELLIGENCE & PROCESS MINING: A TOOL-AGNOSTIC, CONCEPT-FIRST MASTERCLASS

*** This course contains the use of artificial intelligence. ***

Master process mining in a way that works across every platform.
This course teaches you the foundations and practical skills of process mining using a concept-driven, vendor-neutral approach.
You’ll learn universal principles that remain valid no matter which tool your organization uses.

Industry tools — including Celonis Free Plan — are used only as illustrative examples of what modern process mining platforms typically offer. Your learning is never dependent on a commercial license or interface.

And best of all, the course includes your own free process mining tool + teaches you how to build a simple yet functional prototype tool using AI.

Why This Course Takes a Tool-Agnostic Approach

Process mining is extremely powerful for revealing how work actually flows across an organization. But many learners struggle because:

• Commercial tools differ in features
  

• Some capabilities require paid licenses
  

• Interfaces change over time
  

• It’s unclear which tool to commit to
  
  

This course removes those barriers by focusing on what truly matters:

durable, transferable, tool-independent skills.

Commercial platforms — such as Celonis — are shown only to help you understand the type of functionality available in mature software.
Your education stays centered on concepts, logic, and practice.

Using Celonis as an Industry Example

Celonis is widely regarded as one of the leading process mining platforms. Because of its strong market presence, it serves in this course as a reference example of what a modern process mining tool looks like.

All examples remain at the level of industry-standard capabilities, not specific implementations.

Some Celonis features now require a paid license. Where this applies, those sections are clearly labeled.

BONUS: Your Own Free Process Mining Tool (Included)

Every student receives access to a PM4Py-powered process mining tool developed for educational use, together with a free process mining tool using Google AI Studio.

This allows you to practice:

• Process discovery
  

• Variant exploration
  

• Basic bottleneck detection
  

• Throughput & case-level analysis
  

No subscriptions. No vendor lock-in.
Just learning.

Learn to Build a Simple Process Mining Prototype Using AI

A unique feature of this course is the Artificial Intelligence (AI) & Vibe Coding Module, where you learn:

• How to ingest event logs
  

• How to generate simple process flows
  

• How to create minimal dashboards
  

• How to use AI to support code generation
  

• How to understand the internal mechanics behind process discovery
  
  

These exercises are:

• intentionally minimal
  

• purely educational
  

• not necessarily a substitute for commercial tools
  

• not designed to replicate Celonis or any other platform
  
  

The goal is to deepen your understanding of process mining principles — not to recreate professional software.

This makes you a more knowledgeable, independent practitioner on any tool.

Process Mining With Large Language Models (LLMs)

The course also explores how modern LLMs can enhance process mining workflows:

• Automatic explanations of process graphs
  

• Detection of bottlenecks
  

• Hypothesis generation
  

• Assisted event log interpretation
  

• Support in building simple process mining components
  

This prepares you for the future of process intelligence.

What You Will Learn:

By the end of this course, you will be able to:

• Explain the foundations of process intelligence & process mining
  

• Perform process discovery and interpret real flows
  

• Detect bottlenecks and inefficiencies
  

• Work confidently across multiple platforms
  

• Use your own included practice tool
  

• Build simple process mining prototypes using AI
  

• Apply process mining concepts in healthcare, finance, logistics, manufacturing, and government
  

• Use LLMs to support analysis
  

• Communicate insights to decision-makers
  
  

Who This Course Is For:

Operations & Production

Manufacturing, supply chain, logistics, Lean, Kanban, JIT, Six Sigma, Theory of Constraints.

Healthcare

Patient flow, diagnostics, scheduling, pathway management.

Finance & Government

Loan handling, claims processing, compliance, auditing.

Digital Transformation

BPM / BPMN, process mapping, RPA (UiPath, AA), Digital Twin initiatives.

Analytics & Data Science

Professionals wanting practical, business-impactful skills.

Beginners & Curious Learners

Anyone wanting to understand how real processes behave — not how they’re drawn on paper.

What This Course Is NOT

• Not a Celonis certification
  

• Not a vendor-specific tool tutorial
  

• Not a BPMN course
  

• Not a data science course
  

• Not enterprise integration training
  

It is a universal, practical, concept-first process mining course with illustrative examples.

A Note About Tool Access

Some commercial tools require paid licenses for certain features.
Where applicable, these sections are labeled as “license required.”
You will always be able to complete the course using:

• The provided PM4Py tool
  

• Generic exercises
  

• Your AI/Vibe-coded prototypes

• 
  

Your learning never depends on paid software.

Disclaimers

Celonis is a registered trademark of Celonis SE.

This course is independent and not affiliated with or endorsed by Celonis.

All demonstrations are conceptual and intended to teach universal process mining principles.