Giới thiệu về Trung tâm Điều hành Thông minh ignio (ICC)

In this course, you will gain a basic understanding of ignio ICC or Intelligent Command Center and learn what it does. This course covers the reasoning techniques used in ignio ICC and the functionality map of Incident Management. It demonstrates real-life use cases and shows how the incident is handled by ignio.

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Who we are:

Digitate is an award-winning organization that aims to resolve challenges among IT and business operations across industries and domains. Digitate aims to enable autonomous enterprises with their flagship product ignio, ignio leverages AI, ML, and automation capabilities to intelligently manage IT and business operations for enterprises.

ignio drives digital transformation among enterprise IT by bringing a paradigm shift in IT operations, from outdated manual processes to automated, proactive, and predictive operations.

Digitate Academy facilitates and provides training and certification on the entire ignio product suite. Academy's courses and certifications are calibrated to varying levels of proficiency and address the specific needs of users as well as other stakeholders, such as implementation, support staff and channel partner sales teams.

Upon completion of all Mandatory courses in the defined order of a learning path, a certificate and badge would be generated. Learners can showcase their achievements on social networking pages such as LinkedIn and gain a corporate edge.

In case of any product related queries, you can reach out to the Digitate Academy Support Community page on https://community. digitate .com/ or email us on digitate.academy@digitate.com