Kiến Thức Cơ Bản Về Thương Mại Điện Tử - Sử Dụng Salesforce Commerce Cloud

This course is designed and developed for those who wants to learn how does ecommerce work, the related terminologies and domain specific knowledge. In this course I have covered all the modules necessary to build an ecommerce site. I have used salesforce commerce cloud as the ecommerce product to show different demos. However, the concept remains same for any ecommerce product like HCL commerce, SAP commerce or Adobe commerce.

In this course, the following modules are covered but not limited to below topics only:

1.  Ecommerce & Types - Explaining different ecommerce business models, revenue models , salesforce commerce cloud architecture, Difference between organization,  sites & storefront 

2. Catalog Modules - Covered different topics Catalog types, categories, Products & types, Attributes, Prices etc

3. Member Module - User, group, Permissions set, Roles etc

4. Marketing Module - Static content, Dynamic content, Dynamic pages, Search engine -SEO, Personalization etc.

5.  Order Module -  Covered in detail order flows, end to end order flows, Payment, shipping, taxes, Inventory, fulfillment & Promotions etc

6. Miscellaneous -   Covered topics like how to do data import / export , Moving data from one environment to another, Doing repetitive tasks,  Performance topics & finally localizations.

Other than the above modules/ topics in each module, there are hands-on demo to cover the topics in practice. Not necessary to have access to salesforce commerce cloud sandbox but if you have it then you can practice along.

After finishing this course, I can assure you will have a good functional understanding of ecommerce domain and mainly for business analysts, Merchandisers you can start working on the functional side like creating products, creating contents & managing orders or even designing functional solution with your implementation partners.