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Become a Top Banker with Complete Retail Banking Training

Become a Top Banker with Complete Retail Banking Training

Become an analytics-minded retail banker with a fully online course from a top ranked banking powerhouse

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(5,633 đánh giá)
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Giảng viên
ICMI LEARNING
Phụ đề Việt chất lượng cao Phụ đề tiếng Anh Bán chạy Đánh giá cao
50.000đ 1.179.000đ -96%
✓ Xem giỏ hàng và thanh toán
Bao gồm phụ đề tiếng Việt, tiếng Anh
12.5 giờ video
168 bài giảng
17 bài quiz
Truy cập vĩnh viễn
Học trên mọi thiết bị
Cập nhật: 31/05/2026

Bạn sẽ học được gì

Detailed Coverage of Complete Global Banking Products and Operations
Start a Career in Banking, NBFCs and FINTECH
Pass Banking Interviews Confidently
Become Banking Interview ready in just 20 Days
Deposit Based Products like CASA, Term Deposits, NRI Products
Branch Banking, Teller and Relationship Management,
Credit Officer Roles
Branch Officer Profile and daily task
Fee Based Products, Mutual Funds, Insurance, Bonds, Gold Coins
Alternate Channels of Banking, ATMs, Phone Banking, Mobile Banking, NetBanking
Payment Card Operations and Technology : Debit and Credit Cards
Digital Banking : ECS, NEFT, RTGS, IMPS
Retail Credit Assessment : An Introduction
General Credit Assessment of Retail Credit Products
Retail Bank Credit Analysis : Home Loan
Retail Bank Credit Analysis : Vehicle Loan
Job Readiness : Resume Building, Interview Preparation HR & Domain Specific
Passed any Banking Entrance Exam Confidently
Lots of content for JAIIB and CAIIB
Lots of content for IBPS Bank PO and SBI Bank PO Entrance Exam in India
To build a strong background in Banking and Finance
To Learn Credit Analysis in a simple step by step manner
Banking and Finance
Banking Fundamental
Upgrade your banking knowledge
Skill enhancement
Enrich your CV and LinkedIn profile

Yêu cầu

No prior experience is required. We will start from the very basics

Đối tượng phù hợp

Beginners, Banking Job aspirants, Finance Job aspirants, students preparing for Public sector banks entrance, Graduates, Undergraduates
Finance and accounting students, Finance and Accounting Professionals, College students, Business students, MBA, BBA, BCom, BA
JAIIB
CAIIB
IBPS PO and clerical Preparation
SBI PO and clerical Preparation
Banking PO and clerical Preparation
DBF
Diploma in Banking
Banking & Finance
Finance
Banking
Stock Broking
Trading
Stock
Share
Banking Fundamental
Banking and Finance

Nội dung khóa học

29 phần • 168 bài giảng
1 Welcome Banking Aspirants!
2 What Does the Course Cover?
1 An Introduction To Global Banking
2 Banking Business : Basics-I
3 Banking Business-:Basics-II
1 Organization Structure of a Global Retail Bank
2 Request for feedback: Your thoughts on the course progress so far
1 Why is classifying businesses into different forms crucial?
2 Different forms of business structures
3 Sole Proprietorship
4 Partnerships
5 Limited Partnership
6 Limited Liability Partnership
7 Incorporated joint venture
8 Corporations
9 Private company
10 Public Company
11 Corporation vs. S Corporation
12 Limited liability Company
13 Professional Corporation and Professional LLC
14 Cooperative
15 Non-Profit and Not-For-Profit Organizations
16 Franchise
17 Article
1 Product Mix
2 Global Retail Banking Products : Based on USA
3 Types of Saving Accounts- 1 (USA)
4 Types of Saving Accounts- 2 (USA)
5 Cash Management Account (USA)
6 Premium Checking Account (USA)
7 Opening A Bank Account (USA)
8 Opening a Joint Bank Account (USA)
1 Products and Platforms- Introduction
2 Products and Services provided by the bank I
3 Products and Services provided by the bank II
4 Products and Services provided by the bank III
5 Knowing your audience
6 Product Development Introduction
7 Developing a new product - The Process 1
8 Developing a new product -The Process 2
9 Innovation Centers
10 Intrapreneurship
11 Evolution in banking technology
12 How AI is benefiting
13 Role of banking channels in the digital world
14 Customer’s Perspective - Assent Survey
15 Customer’s Perspective - Accenture
16 Different Personas
17 Important factors to customers
18 Neobanks
1 Planning a Market Campaign : Introduction
2 Planning a Market Campaign : Practical Task
1 Retail Banking Operations : Introduction
2 How to simplify the operations
3 Steps to achieve zero operations design
1 Customer Service Quality in Retail Banking Introduction
2 Understanding Customer Behavior to Improve Service Quality
3 Gap Model to Enhance Customer Satisfaction
4 Methods to evaluate Customer Service Quality- SERVQUAL
5 Methods to evaluate Customer Service Quality- Net Promoter Score
6 Methods to evaluate Customer Service Quality- CSAT Score
1 How do banks lend money?
2 Practical Case 1 : Home Renovation Loan Application
3 Practical Case 2 : Top-up Loan Application
1 Global Relationship Banking (Article & Resource File)
2 What is relationship banking
3 The segment of customers
4 Benefits of relationship banking for the client
5 Some valuable advice for the Relationship Bankers and the banks staff
6 What is racing?
7 How do we evaluate potential before racing
8 Use of data analytics
9 The consequences of incorrect racing
10 Summary till this point
11 Why do banks lose HNI clients, and how can these issues be resolved
12 What can a bank do if customers don’t fulfil the Racing criteria
13 How to rebuild a relationship
14 Portfolio Analysis
15 How do you manage portfolios
16 Customer To Group Ratio
17 Examining the general structure of a portfolio
18 Product Holding and Group Income Product Holding (GIPH) ratio
19 Catchment scoping
20 How to establish relationships with High-Net-worth Individuals (HNIs)
21 What activities can be performed in the Catchment Area
22 Using social media
23 The significance of References
24 Generating references
25 Managing references
26 Income objectives
27 Income projections for various product
28 What opportunities exist for Relationship Managers outside the portfolio
29 Joint calling
30 The Importance of a Joint Call
31 Customer Relationship Management (CRM)
32 Data stored in a CRM system
33 What data can be captured from a conversation
34 Master File
35 Services that can be offered to these market segments
36 Adding value for customers
37 Impact of unawareness
38 Interactions with high-net-worth individuals
1 Retail Banking an Introduction Part I
2 Retail Banking an Introduction Part II
3 Retail Banking an Introduction Part III
1 CASA Part I
2 CASA Part II
3 CASA Part III
1 FD & RD Part I
2 FD & RD Part II
3 Request for feedback: Your thoughts on the course progress so far
1 Deposit Process Part I
2 Deposit Process Part II
3 Deposit Process Part III
4 Deposit Process Part IV
1 NRI Products Part I
2 NRI Products Part II
3 NRI Products Part III
4 NRI Products Part IV
1 Types of Customers Part I
2 Types of Customers Part II
3 Types of Customers Part III
4 Types of Customers Part IV
1 Fee Based Products Part I
2 Fee Based Products Part II
3 Fee Based Products Part III
1 Debit & Credit Cards Part I
2 Debit & Credit Card Part II
3 Debit & Credit Card Part III
4 Debit & Credit Card Part IV
5 Debit & Credit Card Part V
6 Summary
1 Ngân hàng Chi nhánh Phần I
2 Ngân hàng Chi nhánh Phần II
3 Ngân hàng Chi nhánh Phần III
4 Ngân hàng Chi nhánh Phần IV
1 Thanh toán bù trừ và Quyết toán Phần I
2 Thanh toán bù trừ và Quyết toán Phần II
3 Thanh toán bù trừ và Quyết toán Phần III
1 Kênh Ngân hàng Số Phần I
2 Kênh Ngân hàng Số Phần II
3 Kênh Ngân hàng Số Phần III
4 Kênh Ngân hàng Số Phần IV
1 Hệ thống Thanh toán Bù trừ Điện tử Phần I
2 Hệ thống Thanh toán Bù trừ Điện tử Phần II
3 NEFT, RTGS và IMPS Phần I
4 NEFT, RTGS và IMPS Phần II
5 NEFT, RTGS và IMPS Phần III
6 NEFT, RTGS và IMPS Phần IV
1 Cho vay Bán lẻ - Giới thiệu Phần I
2 Cho vay Bán lẻ - Giới thiệu Phần II
1 Tiêu chí Đủ điều kiện và Đánh giá Chung cho Cho vay Bán lẻ Phần I
2 Tiêu chí Đủ điều kiện và Đánh giá Chung cho Cho vay Bán lẻ Phần II
1 Vay Mua Nhà Phần I
2 Vay Mua Nhà Phần II
3 Vay Mua Nhà Phần III
4 Vay Mua Nhà Phần IV
1 Vay Mua Xe Phần I
2 Vay Mua Xe Phần II
3 Vay Mua Xe Phần III
1 Lãi suất: Giới thiệu
2 Lãi suất: Các Loại
3 Lãi suất - Ví dụ Thực tế
4 Lãi suất - Bài tập Thực hành
1 Sẵn sàng cho Công việc I
2 Sẵn sàng cho Công việc II
3 Sẵn sàng cho Công việc III
4 Sẵn sàng cho Công việc IV

Giới thiệu khóa học

Banking Career & Domain Training Series: Retail Banking with New updates for 2022 on Global Retail Banking

If you’re trying to prepare for a great career in Banking but are clueless about how to start, The Complete Retail Banking Training Course will provide you with all the necessary skills to successfully start your career in no time.

And you can add these practical skill sets to your cv and proudly shows them to your present and future employer. It will certainly enhance your employability to a great extent.

But how can you do that?

If you are an aspiring banker and a banking job is your dream, but you don’t know much about the sector or job profiles and roles of a retail banker or feel that you lack the right training, do not worry anymore.

We are here to help you.

The Complete Retail Banking Training Course is the most practical and easy-learn course you will find online.

It covers almost every topic which you need to launch a new career in Banking, NBFCs, or Fintech in Just 20 Days.

Here's how it works...

Enroll in this course and

Start to build your Technical Skills for Banking 

Prepare for HR Round of Interview

Prepare for Domain/Role-Specific Round of Interview

Write a Winning Resume

Apply Confidently.

As you can see, this is a complete package that ensures you will receive the right training for each important aspect.

What makes this course different from the rest of the banking courses out there?

  • High quality of production: Explain the Banking Concepts & Operations through a series of impactful HD videos and animations (No boring sessions anymore!)

  • Content developed by a research team consisting of seasoned bankers and industry veterans

  • Complete training: We will cover all major topics and skills you need to become a top banker

  • Learning through micro studies and a lot of examples on each topic

  • Excellent support: If you don’t understand a concept, just raise your query. We will resolve this within1-3 business days.

  • Crisp and to the point: Our Content is developed by a research team consisting of seasoned bankers and industry veterans, hence it is Crisp and to the point. Instead of beating around the bush, we provide the information which is relevant for your role and enhances your understanding.

Why should you consider a career as a Banker?

  • Salary. A Retail Banker Job usually leads to a very well-paid career

  • Promotions. The career path and hierarchy in a bank are clearly defined and objective. Dedication and the right skill sets lead to fast promotions.

  • Security. Bankers' jobs are comparatively more secure than other sectors

  • Growth. Banking Industry is the backbone of every economy and provides immense growth opportunities.

Please remember that the course comes with Udemy’s 30-day unconditional, money-back-in-full guarantee. So you can enroll without any risk.

So why are you waiting for? Subscribe to this course! And start learning.

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